FAQ - Common questions answered on our unique course

FAQs- Frequently Asked Questions

We offer 3 English courses depending on how much practice you need. Once your course is chosen, a trainer will be assigned following which you can choose your start date and weekly class schedule (6 classes per week) which is convenient to you and your trainer. Next, you will be directed to pay. After that, all you need to do is learn easily and efficiently with your personal trainer!

Yes, we do give one free trial session to help you familiarize with the content and method of teaching.

There is no eligibility criterion. Our classes are designed for individuals who have studied some English at school but are unable to speak fluently.

Yes, we work on children’s spoken English for study purpose/ socialization. Children’s English lessons follow the same conversational approach as for adults. However, discussion and conversation topics are designed to suit the child’s interests. These topics include school projects, friends and family, sports, cartoons, etc.

 

At what times do the English Speaking classes take place?

It happens 6 times a week. You can select a fixed time schedule that is convenient to you. We offer you the flexibility to reschedule only 2 session in a month

How long is one session?

One session is of 35-45 minutes approximately.

How often should I practice with an English teacher?

It depends on the level of practice you need. However, 6 times a week and for continuous 3 months is ideal.

Can I change my schedule?

No, you cannot change your time schedule for every sessions after starting the course. However, you can reschedule only 2 sessions in a month.

 

Where should I go to take sessions?

You don’t need to go anywhere as you can get the best service at the comfort of your own home. All sessions are conducted through the internet, via Google meet App.

What do I need at the time of session?

You need a smartphone/ computer/ laptop/ tablet with good quality Internet access. The trainer will call you via Google meet so you need to have this app on your device.

Is Google meet a free app?

Yes, Google meet is a free software application that allows users to make voice calls over Internet. It is free to download and occupies less space and power and it will only take you 7-10 minutes to download and set up an account on it.

Is Google meet reliable enough for online English lessons?

Google meet is a very reliable app for making free voice/ video calls over the Internet. Please make sure you use a set of good earphones/speakers and test sound quality in prior to the session.

 

What is the class cancellation policy?

If you are unable to attend any class in the scheduled time, you have to notice it at least 24 hours before the scheduled start time. If you cancel your session with less than 24 hours of start time or miss it, the session is considered as completed and cannot be rescheduled.

What is your refund policy?

We do not have any refund policy. If you are not available any day, you can cancel or reschedule your class any time. However, there is no refund on cancellation.

If I take a break from the English course, can I use my remaining classes later?

No, you can’t. Sessions will be expired so you have to finish the ORAD Spoken English classes at the time allotted to you.

What happens if the teacher cancels a session?

Usually this does not happen, however you will not be charged if the trainer cancels a session in any case. The trainer will contact you to reschedule for a ‘makeup’ session at a time convenient for you.

We have 3 English courses available and the price depends on the package suitable to you. Please check the Packages page on our website for full details.

You cannot share classes with family members or friends. Classes are not transferable under any circumstances.